A. It's easy! Simply register here with your full name and contact information and you can immediately place an order the same day using your name and our address for the shipping!
A. No problem! Contact the bank that issued your credit card and add a secondary address – Strait2U Parcel’s address – to your file.
A. Yes, provided they bring the email notification from us for each parcel they wish to pick up.
A. We accept US and Canadian cash, MasterCard and VISA. There is a $10.00 minimum plus a $1.00 fee for all credit card transactions.
A. Yes. The four digit number is an internal number used by the US Postal Service with its sorting process. It does not change our ability to receive your shipment.
A. Delivery times and amounts vary every day. That, in turn affects the processing time. The list below shows approximate delivery and processing times for Monday through Friday: USPS: Delivery around 11am; usually processed by 2pm
- UPS: Delivery around 1:00pm; usually processed by 5pm
- FedEx Express: Delivery after 1:00pm; usually processed by 3pm
- FedEx Ground; Delivery around 3:00pm; usually processed by 5pm
A. We accept all sizes. However, we do not have a fork lift yet. So you must make sure to have adequate help to load it into your vehicle.
A. List your phone number, not Strait2U Parcel's. If there are any questions about your order, the sender will most probably need to speak with the person who placed the order, rather than with our staff.
A. We sign for all FedEx, FedEx Ground and UPS parcels. If there is a signature requested for USPS parcels, they will be signed for as well.
A. We are open Monday through Thursday, 9 am to 5 pm.
A. We will keep your items for two months in total, but we do start charging late fees after two weeks. Late fees are the price of parcel for each week thereafter. Items received without enough identifying information on them for us to notify you will only be held for a total of 30 days. See our TERMS page for more details!
A. We do ask our customers to always track their own items just in case the emails don’t reach them. If the tracking indicates the package was delivered (track your items here) and you haven’t received your email notification by the following day, please contact us. We will be more than happy to help you resolve the issue.
A. Unfortunately, we cannot forward any parcels. However, if you are unable to personally pick up your items at our facility you can send someone else to pick them up for you.
A. We do charge per parcel – even if you’re ordering from the same company. We do not offer a bulk pricing discount.